Privacy Policy

1. Introduction

DropScout ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our intelligent product tracking platform specialized for indie stores, boutique retailers, and creator launches.

By using DropScout, you consent to the data practices described in this policy.

2. Information We Collect

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: Monitor product availability across indie stores and send real-time notifications
• Account Management: Create and maintain your account with tier-based access controls
• System Enhancement: Improve tracking accuracy through pattern recognition and store optimization
• Communication: Send restock alerts, service updates, and support responses via email, Discord, and Telegram
• Performance Optimization: Analyze confidence scores and detection patterns to enhance monitoring efficiency
• Analytics: Understand how users interact with our website and services to improve functionality
• Security: Protect against unauthorized access and fraud
• Legal Compliance: Comply with applicable laws and regulations

4. Information Sharing and Disclosure

We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to third parties.

Limited Sharing

We may share your information only in these circumstances:

• Service Providers: Third-party vendors who assist in service delivery (email providers, payment processors)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions
• Consent: When you explicitly authorize sharing

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: Data transmission and storage encryption
• Access Controls: Limited access to personal information
• Regular Updates: Security measures and software updates
• Monitoring: Continuous security monitoring and threat detection

However, no method of transmission over the internet is 100%% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account Data: Retained while your account is active
• Usage Data: Typically retained for 2 years for service improvement
• Financial Records: Retained as required by law (typically 7 years)
• Marketing Data: Until you unsubscribe or request deletion

7. Your Privacy Rights

Depending on your location, you may have the following rights:

Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format

Correction and Deletion

• Correct inaccurate personal information
• Request deletion of your personal information

Control and Objection

• Opt-out of marketing communications
• Object to processing of your personal information
• Restrict certain processing activities

To exercise these rights, contact us at privacy@dropscout.ai.

8. Cookies and Tracking

Types of Cookies

• Essential Cookies: Required for service functionality
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand service usage and improve our platform

Google Analytics

We use Google Analytics to analyze how visitors use our website. Google Analytics collects information such as page views, time spent on pages, and user interactions. This data helps us improve our service. Google Analytics uses cookies and may collect your IP address and device information. You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on. For more information about Google's privacy practices, see Google's Privacy Policy.

Cookie Management

You can control cookies through your browser settings. Note that disabling essential cookies may affect service functionality.

9. Bookmarklet Tool

Our browser bookmarklet provides one-click product tracking functionality. When you use the bookmarklet:

• Page Access: The bookmarklet accesses only the product page you're currently viewing
• Data Extraction: We extract product information (title, price, URL) from the current page
• Session Authentication: Uses your existing login session for secure access
• No Background Activity: The bookmarklet only runs when you manually activate it
• Local Processing: Product detection happens on our servers, not on third-party websites

The bookmarklet does not track your browsing activity or collect data from websites other than when you explicitly activate it.

10. Third-Party Services

Our service integrates with third-party providers for enhanced functionality:

• Payment Processing: Secure payment handling by certified processors (Stripe)
• Email Delivery: Professional email service providers (SendGrid)
• Authentication: Google OAuth for secure account creation and login
• Analytics: Google Analytics for website usage analysis and service improvement
• Messaging Services: Discord and Telegram for notification delivery
• Cloud Infrastructure: Replit hosting services for reliable platform operation

These providers have their own privacy policies governing their use of your information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.

12. Children's Privacy

Our service is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn we have collected such information, we will delete it promptly.

13. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discriminatory treatment

14. European Privacy Rights

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data
• Restrict processing
• Data portability
• Object to processing

15. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

16. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Displaying a prominent notice on our service

Continued use of our service after changes constitutes acceptance of the updated policy.