DropScout
Back to Home

Terms of Service

Last updated: June 25, 2025

1. Acceptance of Terms

By accessing and using DropScout ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

DropScout is an AI-powered product tracking platform that specializes in monitoring inventory availability across indie toy stores, collectible shops, limited-run merchandise sites, fashion microbrands, artist stores, and creator launches. Our service provides intelligent stock monitoring, real-time notifications, and automated drop tracking for boutique retailers. We provide this service on an "as is" basis.

3. User Accounts and Registration

Account Creation

To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials.

Account Responsibilities

  • Provide accurate and complete information during registration
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

4. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful or malicious content
  • Attempt to gain unauthorized access to our systems
  • Use the service for commercial reselling without permission
  • Overwhelm our servers with excessive requests

5. Service Limitations and Availability

Service Accuracy

While our AI-powered system includes confidence scoring, error recovery, and adaptive monitoring to maximize accuracy, we cannot guarantee that all product availability information is current or accurate. Inventory data depends on third-party retailer websites and may be affected by anti-bot measures or website changes.

Store Compatibility

DropScout is optimized for indie stores, boutique retailers, and small-to-medium online shops. We may limit or restrict monitoring of large retail chains that implement aggressive anti-bot protection or violate our service focus.

Service Interruptions

We reserve the right to modify, suspend, or discontinue the Service at any time without prior notice. We are not liable for any interruptions or downtime.

6. Intellectual Property

The Service and its original content, features, and functionality are owned by DropScout and are protected by international copyright, trademark, and other intellectual property laws.

Third-Party Trademarks

All product names, logos, and brands mentioned in our service are property of their respective owners. We are not affiliated with or endorsed by these companies.

7. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

8. Subscription Plans and Billing

Service Tiers

DropScout offers multiple service tiers: Free (basic tracking), Collector ($5/month for enhanced features), and Pro ($15/month for premium capabilities with faster monitoring). Billing occurs monthly on a recurring basis.

Features and Limitations

Each tier includes different monitoring frequencies, tracking limits, and notification options. Tier-based polling intervals ensure optimal performance across all service levels.

Cancellation

You may cancel your subscription at any time through your account dashboard or by contacting support. Cancellation will take effect at the end of your current billing period.

Refunds

Refunds are provided at our discretion and typically only for billing errors or technical issues preventing service use.

9. Disclaimers and Limitation of Liability

Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

Limitation of Liability

In no event shall DropScout be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

10. Indemnification

You agree to indemnify and hold harmless DropScout from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through the Service. Continued use constitutes acceptance of modified Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.